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About Us

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Springfield Partners for Community Action is the federally designated Community Action Agency (CAA) for the greater Springfield area, serving low-income individuals and families. Established in 1964 under the Economic Opportunity Act, Springfield Partners is a 501(c)(3) non-profit, SOMWBA-certified enterprise. The agency has over 50 years of experience providing services and advocacy to alleviate the conditions of poverty for area residents.

Springfield Partners is a lifeline for thousands of low-income residents of Springfield and Hampden County we help every year. Nearly 29% of the people living in Springfield live below the poverty line. We help these families break the cycle of poverty. We accomplish this through education, and by offering programs to help people build assets, obtain affordable childcare, get free home weatherization, obtain college degrees and tax filing services, and much more. 

Springfield Partners for Community Action is proud to be the first Community Action Agency in Western Massachusetts, established in 1964 shortly after the Economic Opportunity Act opened the way for a network of poverty-fighting agencies across the nation. It’s fitting that, regionally, Community Action first came to Springfield, MA, the “City of Firsts.”

The federal government allots primary funding for each Community Action Agency through Community Service Block Grants. Community Action Agencies (CAAs) in the Commonwealth of Massachusetts are overseen by the Department of Housing and Community Development, the agency designated to do so by the US Department of Health and Human Services. Every three years, all Massachusetts CAAs complete a needs assessment of the service area and create a strategic Community Action Plan to address those needs.

Springfield Partners, a 501(c)3 non-profit organization, currently administers 13 programs and gives assistance to about 7,000 people annually. In early 2011, our three Springfield locations were consolidated into one site at 721 State Street, following a major renovation project to the large, 1920s-era building.

The agency has about 50 staff members, and its annual budget is generally about $5.8 million. Our service area for most programs is the City of Springfield (population 153,060), although some of our programs, like Weatherization Assistance and Veteran’s Program, are available throughout Hampden County.

Springfield Partners programs focus on helping low-income families reach economic self-sufficiency, through education, direct assistance, and outreach. Our programs help people obtain assets, like a home, a business or a college education. Maintaining assets is important, too, so we offer home weatherization, foreclosure prevention, and scholarships. We also help people make ends meet by facilitating access to affordable childcare, financial assistance, fuel assistance, income tax filing assistance and many more basic needs.