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Volunteer Income Tax Assistance (VITA) tax_season.jpg

Volunteer Income Tax Assistance (VITA)

Springfield Partners' Volunteer Income Tax Assistance program will start at the end of January 2019. Our volunteers and staff will be available to assist you at that time!

Looking for a meaningful VOLUNTEER opportunity?

Become a Volunteer Tax Preparer!!

Volunteer for 4 hours per week (or more) and training is provided. If interested, please contact Laura Manship at

413.263.6500 x 6001 or lauram@springfieldpartnersinc.com.

Thank you to all those who donate their time to prepare income tax returns at no cost as part of our VITA program and all the local taxpayers who use this free service.
This message does not apply to taxpayers with a letter from the IRS who will be serviced by the staff of our Low-Income Tax Clinic (LITC).

The Volunteer Income Tax Assistance (VITA) Program provides free income tax return preparation to low to moderate income taxpayers. VITA helps ensure that families take advantage of the Earned Income Tax Credit (EITC), the Child Tax Credit (CTC), education credits and more.

Volunteers help prepare basic, current year electronic tax returns for eligible taxpayers free of charge. VITA is offered annually, from January through April, at various sites. This program saves low-income families millions of dollars by taking advantage of tax credits.

VITA provides income tax filing assistance to mid to low-income; disabled, elderly, and non-English speaking residents of Hampden County. VITA helps working families take advantage of all of the tax credits available to them. Volunteers from the community help prepare basic, current year, electronic, state and federal tax returns for eligible taxpayers.

VITA strengthens families, reduces pressure on city services, and brings significant federal dollars into the local economy. Participants are encouraged to use their tax refund money to establish bank accounts, start Individual Development Accounts, or reduce outstanding financial debts.

During the past year we served 2,297 low-income taxpayers, resulting in them reaping $1,991,385 in Earned Income Tax Credits, and a further $3,830,695 in total Federal returns. Additionally, we saved these taxpayers an estimated $424,945 in tax preparation fees.


For more information about our programs, please fill out the Contact information form here.

Download: VITA-Guidelines.pdf

VITA services are FREE. During the January-April tax season, we provide:

  • IRS-trained volunteers, who will prepare your basic Massachusetts or Connecticut state and federal tax returns
  • Assurance that all tax credits available to you will be claimed, including the Earned Income Tax Credit (EITC), the Child Tax Credit (CTC), and education credits
  • Secure, fast filing by mail or electronically (e-File)
  • Assistance for limited English speaker
VITA services are available to mid- to low-income; disabled; elderly; and non-English speaking residents of Hampden County. Click on the "Income Eligibility Guidelines" PDF below to see if you qualify.

We will prepare basic state (MA & CT) and federal income tax returns.

For more information about VITA, please contact:
VITA Coordinator
413.263.6500 x 6001

Program Support

Springfield Partners would like to thank our program funders for their generous support of our VITA program.

This program is funded by the United Way of Pioneer Valley and MASSCAP, the Massachusetts Association for Community Action. Support is also provided by the Internal Revenue Service.

Since 2013, we have been partnering with our sister CAP agency, Valley Opportunity Council (VOC) to expand the impact of VITA services.

United Way website: uwpv.org
MASSCAP website: www.masscap.org
VOC website: www.valleyopp.com