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HUD-Certified Housing Counseling



As a HUD-Certified Housing Counseling agency, we provide comprehensive housing counseling to hundreds of residents of Western Massachusetts every year. Our Homebuyer Education classes are certified by the Mass Housing Partnership and the Citizens Housing and Planning Association (CHAPA). We also offer workshops for first-time homebuyers on a rotating basis throughout the year.

HUD-certified Housing Counseling provides Homebuyer Education workshops and one-on-one counseling to help first-time homebuyers navigate the purchase process. This program also provides pre-purchase counseling, and displacement and relocation services for participants in danger of losing their homes. We are certified by the Department of Housing and Urban Development (HUD) as a Housing Counseling entity.

We’ve been awarded the Massachusetts Homeownership Collaborative Seal of Approval for our Pre-Purchase Homebuyer Education and Counseling Service. The award was presented by Citizens’ Housing and Planning Association (CHAPA) to agencies who met the Collaborative criteria for pre-purchase homebuyer counseling.

CHAPA is a statewide, non-profit housing organization that manages the Massachusetts Homeownership Collaborative, a group of non-profit homebuyer counseling agencies, lenders, real estate professionals, government officials and other key players in the homeownership industry in Massachusetts. The Seal of Approval is given to agencies that meet standards for providing homebuyer education and counseling and who adhere to their Code of Ethics.

Our Housing Counseling program works with participants to help them find and buy homes, or to remain in their homes. This program also works to meet the housing need identified by client surveys.

We offer:

  • Education to first-time homebuyers
  • Post-purchase counseling, to help people stay in their homes
  • Predatory lending counseling
  • Displacement and relocation assistance

For more information about our programs, please fill out the Contact information form here.

Download: FTHBC-Flyer-2019-Updated.pdf