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Emergency Fuel Assistance

Our Emergency Fuel Assistance program offers financial assistance to Hampden County residents struggling with a short-term economic hardship who do not qualify for the New England Farm Workers Fuel Assistance program. The payments are made directly to the fuel vendors or utility companies on behalf of the participants.

Fuel Assistance Information New England Farm Workers' Council (NEFWC) is accepting appointment requests by mail for Fuel Assistance applications. Springfield Partners does not process applications.

For Fuel Assistance application questions, contact NEFWC at 413-272-2209.

For more information about our one-time emergency assistance progam, please fill out the Contact information form here.


Natural Gas Fuel Assistance Grant Program

Springfield Partners for Community Action is taking part in the Natural Gas Fuel Assistance Grant Program, to help Hampden County residents who are over the income limits for traditional Fuel Assistance Programs to keep their homes warm. This program is funded through a grant from the Attorney General Maura Healey.

This program offers financial assistance to residents struggling with a short-term economic hardship who do not qualify for Fuel Assistance (LIHEAP). Payments will be made directly to the fuel vendor or utility company.


To be eligible for this program, residents must:

  • Live in Hampden County and have proof of residency
  • Be a natural gas heat service recipient
  • Have a documented household income up to 60% and 80% of the state median income
  • Provide documentation of the economic hardship
  • Sign up for a free, in-home Mass Save Energy Assessment
  • Attend a workshop on conserving energy and household budgeting

To see if you qualify, call us at (413) 263-6500, Monday – Friday 8:30 AM – 4:30 PM or stop by our office located at 721 State Street to complete an application.